Products and mapping
The Products screen shows your products as NetApps InsureTech sees them, and lets you map them to platform product types so merchants can compare them. It has two tabs: Products and Mapping.
Products tablink
The list is read-only. Products sync from your insurance API and you edit them there.
- Use the Test and Live buttons to switch environment. The screen opens on Live.
- Use Search to filter by product.
- Select Load more to see further products. The footer shows the total.
Columnslink
| Column | What it shows |
|---|---|
| Product | The product name and your product id. |
| Category | Your category and, below it, the platform category code. |
| Product Type | The platform product type code, or Unassigned, with a badge saying how it was resolved. See the Mapping tab below. |
| Status | The status your API reports: Draft, Active, Suspended, Retired or Deleted. |
| Available | Available, or Unavailable with the reasons when you hover over it. |
| Version | The product version from your API. |
| Commercial status | Where NetApps InsureTech is with the product's commercial terms. |
| Platform commission | The NetApps InsureTech commission as a percentage of the premium, or Not set yet. |
| Last synced | When NetApps InsureTech last read the product. |
| Pricing | Select View to read the pricing your API published. |
Commercial statuslink
NetApps InsureTech sets the commercial terms for each product. You do not need to do anything.
| Badge | Meaning |
|---|---|
| Awaiting commercial setup | No terms yet. |
| Terms set, not live yet | Terms exist but are not active. |
| Available to merchants | Terms are active. |
| Switched off by the platform | NetApps InsureTech has marked the product inactive. |
| Status unavailable | The status could not be read. |
Why a product is unavailablelink
Hover over Unavailable to see the reason codes.
| Reason | Meaning |
|---|---|
PRODUCT_NOT_PURCHASABLE | The product's status in your API is not Active. |
PROVIDER_NOT_VISIBLE | Your company's status does not allow sales in this environment. |
PROVIDER_NOT_CONFIGURED_FOR_ENVIRONMENT | Your company has no usable credentials for this environment. |
TYPE_NOT_ACTIVE | The mapped platform product type is not active. |
DENIED_BY_RULE:<rule id> | An availability rule blocks it. See Availability rules. |
NOT_ELIGIBLE | The product type is not on the eligible list for that request. |
COMMERCIAL_NOT_ACTIVE | Live only: the commercial terms are not active yet. |
COMMERCIAL_INVALID | Live only: the commercial terms are active but have a problem NetApps InsureTech must fix. |
Refresh one productlink
To pull the latest version of a product straight away, select Refresh from your API on its row. The result appears above the list:
| Result | Meaning |
|---|---|
| Updated from your API | NetApps InsureTech saved the new version. |
| Removed: your API no longer lists this product | The product was removed from the catalogue. |
| Already up to date | Nothing changed. |
You can also send a product.updated event from your API, with the full product or without it. Without it, NetApps InsureTech fetches the latest version from your API.
Owners, admins and members with the Catalog group see the refresh button.
Mapping tablink
NetApps InsureTech compares products across insurers by platform product type. Mapping tells it which product type each of your products belongs to.
NetApps InsureTech resolves each product's type in this order and shows the winner as the badge in the Product Type column:
| Badge | How the type was found |
|---|---|
| Product | A product mapping you added for that product id. |
| Provider rule | A provider rule you added for the product's subcategory. |
| Code match | Your subcategory code is itself a platform product type code. |
| Category only | Only the platform category is known. The product is not mapped to a type. |
| Unmapped | Neither a type nor a category could be found. |
Add a provider rulelink
A provider rule maps one of your subcategories to a platform product type, for every product in it.
- Open Products and select the Mapping tab.
- Under Provider rules, enter the Provider subcategory, for example
MOTOR_FULL. - Choose a Product type. The list shows active platform product types only.
- Select Add.
Add a product mappinglink
A product mapping maps one product to a platform product type and overrides any provider rule.
- Under Product mappings, enter the Product id.
- Choose a Product type.
- Select Add.
Each list shows the key, the product type, who created it and when it was updated. Select Delete on a row to remove it. Owners, admins and members with the Catalog group can change mappings.